Student Account Balances and Delinquency Practices

  • Federal mandates require the open disclosure of a school district’s practice of handing negative/delinquent student accounts as of 7/1/2017. Visit EWSD Board Policies for more information on the School Meal Charge procedure.

    Parents / guardians are provided management tools on MySchoolBucks by the child nutrition program. For frequently asked questions about the lunch payment program, visit our FAQs page.

    Parents can manage student(s) debit accounts for:

    • Ease of payment with flexible payment methods
    • Debit/credit card payments. Fee from service provider is currently 4% of transaction.
    • ACH checking account transfers. Fee from service provider is $2.00 per transaction.
    • Cash sent in to building cafeteria coordinator or cashier at meal time.
    • Check (please write name of student(s) in memo space) no fee. If checks are returned for insufficient funds parent/guardian will be responsible for any bank fees.
    • Low Account E Mail notifications. Parent/guardian may set a customized level at which to receive an e mail low account notification.
    • Current account information to include student fund balance, series of transactions to include purchased item and time. Account works very much like a bank checking account with a running debit balance.
  • What happens if a school lunch payment account goes negative?

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    Meal Purchases

    If the student account has insufficient funds (less than the cost of a meal) to pay for breakfast and/or lunch meals the following procedures will be applied.

    • K-8 Students: K-8 students will always be provided a “Class A” meal, juice, and/or milk, regardless of the account status. A la carte purchases beyond juice or milk will not be allowed if the student’s account is negative, or the purchase results in the account becoming negative.
    • 9-12 Students (High School and Center for Technology): 9-12 students will always be provided a “Class A” meal, juice, and/ or milk regardless of the account status. A la carte purchases beyond juice or milk will not be allowed if the student’s account is negative, or the purchase results in the account becoming negative.
    • 9-12 students are expected to remain aware of their meal account balance and to maintain a balance as necessary. When a student’s account is low or overdrawn, the cashier will attempt to give verbal notification to the student of the account balance. 

    Collection of Unpaid Meal Debt

    When the student has a negative balance of $10, the following collection activities will be followed:

    K-8 Students: A student who has an insufficient balance in their account will result in the following actions:

    • School Cafeteria Coordinator will email or call parents/guardians whose child(ren) has a negative account balance.
    • When the account reaches a negative balance of $10, the Child Nutrition Director will send an email to the parent/guardian asking the account be paid.
    • If email is not practical the parent/guardian will be contacted by phone or mail. Communication will include how to access a free and reduced meal application and receive assistance with completing forms.
    • If an account reaches a negative balance of $50, a second attempt will be made, this one from the Chief Operating Officer, will go to the parent/guardian informing them of the continued delinquency.
    • Communication will include how to access a free and reduced meals application and assistance with completing forms, as well as information on community meals and services for families experiencing financial hardship.
    • The Child Nutrition Program will inform the school principal and District student support services administration about unpaid school meal accounts that may result in third-party collections. 
    • If an account reaches a negative balance of $100, a letter from the Superintendent will be sent to the parent/guardian informing them of the continued delinquency and the impact on the District.
    • Communication will include how to access a free and reduced meals application and available resources to support families experiencing financial hardship.
    • Families will be encouraged to contact the Child Nutrition Program to arrange a meeting to provide support for families and develop a plan for addressing unpaid meal debt. A parent/guardian will be notified that they have 7 days to bring the account current or their delinquent account may result in a variety of consequences, including being turned over to a third-party collections agency. 
    • All negative balances must be paid prior to the end of the school year.

    9-12 Students (High School and Center for Technology): A student who has an insufficient balance in their account will result in the following actions: 

    • When the account reaches a negative balance of $10, the Child Nutrition Office will send an email to the parent/guardian asking the account be paid. If email is not practical the parent/guardian will be contacted by phone or mail. Communication will include how to access a free and reduced meal application and receive assistance with completing forms.
    •  an account reaches a negative balance of $50, a second attempt will be made, this one from the Chief Operating Officer, will go to the parent/guardian informing them of the continued delinquency.
    • Communication will include how to access a free and reduced meals application and assistance with completing forms, as well as information on community meals and services for families experiencing financial hardship. The Child Nutrition Program will inform the school principal and District student support services administration about unpaid school meal accounts that may result in third-party collections. 
    • If an account reaches a negative balance of $100, a letter from the Superintendent will be sent to the parent/guardian informing them of the continued delinquency and the impact on the District.
    • Communication will include how to access a free and reduced meals application and available resources to support families experiencing financial hardship. Families will be encouraged to contact the Child Nutrition Program to arrange a meeting to provide support for families and develop a plan for addressing unpaid meal debt. A parent/guardian will be notified that they have 7 days to bring the account current or their delinquent account may result in a variety of consequences, including being turned over to a third-party collections agency. 
    • All negative balances must be paid prior to the end of the school year. 

    The following may occur in the event an account remains negative beyond the end of the school year or for an extended period of time: 

    • Monthly, the Child Nutrition Director will provide a list of students with delinquent accounts to building principal and District student support services administration. 
    • The building principal may contact the household to discuss the requirement of the family to provide meals for the student.
    • The building principal may contact the local social services office if the household refuses to provide meals or pay for student meals.

    Date Adopted: 9/15/19, Date Revised: 10/6/19 

    download Download: Printable copy/PDF of School Meal Charge Procedure (PDF, opens in a new window) 

     

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  • What happens when our account has no money and our student needs food?

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    All students will be served food. If the student has insufficient funds in their account for breakfast and/or lunch, the following will occur:

    • K-8 Students: K-8 students will always be provided a “Class A” meal, juice, and/or milk, regardless of the account status. 
    • 9-12 Students (High School and Center for Technology): 9-12 students will always be provided a “Class A” meal, juice, and/ or milk regardless of the account status.
    • The charges will accrue on the child's account, and 9-12 students will receive verbal reminders of the balance.
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  • What happens if school ends and we still haven't paid our debt?

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    The following may occur in the event an account remains negative beyond the end of the school year or for an extended period of time: 

    • Monthly, the Child Nutrition Director will provide a list of students with delinquent accounts to building principal and District student support services administration. 
    • The building principal may contact the household to discuss the requirement of the family to provide meals for the student.
    • The building principal may contact the local social services office if the household refuses to provide meals or pay for student meals.

     

    Comments (-1)

Delinquent Account Procedures