Program FAQ's

  • 1) Who can I contact for more information about my Chromebook?
    Send questions you have to us at helpdesk@ewsd.org or call 802-857-7777.

    2) Who‌ ‌will‌ ‌be‌ ‌participating‌ ‌in‌ ‌the‌ ‌1:1‌ ‌Chromebook‌ ‌program?‌ ‌
    EWSD‌ ‌will‌ ‌provide‌ ‌Chromebooks‌ ‌to‌ ‌all‌ ‌students,‌ ‌K-12‌.

    3) Can students use their own personal devices instead of the school-issued Chromebook?
    Computing devices that students use at EWSD must be school-supplied to be able to access the full range of academic resources required for instruction.*

    *‌If ‌a‌ ‌parent‌ ‌wishes‌ ‌students‌ ‌to‌ ‌use‌ ‌a‌ ‌personal‌ ‌device‌ ‌at‌ ‌their‌ ‌home‌ ‌during‌ ‌the‌ ‌remote‌ ‌school‌ ‌days,‌ ‌they‌ ‌may. ‌EWSD‌ ‌will‌ ‌not‌ ‌be‌ ‌providing‌ ‌access‌ ‌to‌ ‌district-owned‌ ‌software‌ ‌titles‌ ‌for‌ ‌personal‌ ‌devices.‌ ‌Online/Cloud-based‌ ‌titles‌ ‌can‌ ‌be‌ ‌accessed‌ ‌by‌ ‌students‌ ‌at‌ ‌home‌ ‌from‌ ‌any‌ ‌device.‌ ‌

    4) Do Chromebooks work offline?
    Yes. You can use offline-ready apps to keep using a Chromebook when it’s not connected to the internet and it will sync when connected again. Below are some examples:

    • Read and write emails with Offline Gmail
    • Write a note or make a list with Google Keep
    • Create and edit documents, slides, or spreadsheets with Google Drive apps (Google Docs, Sheets, and Slides)
    • View and RSVP to events with Google Calendar
    • View and edit photos saved with the built-in photo editor

    5) Can additional programs or apps be installed?
    Additional programs, apps, or other content may not be installed on the Chromebook by anyone other than approved School personnel. The district reserves the right to remove any content which interferes with learning or is otherwise deemed inappropriate (e.g., creates an unacceptable risk to the student, property or the District). Please contact the Helpdesk if there is a particular app you would like to install.

    6) Who is responsible for the cost of repairs/replacement? What if the Chromebook is lost or stolen?
    Families will be responsible for the cost of repairs and replacements. If the an item is lost
    families will need to pay for replacement. If the Chromebook is reported stolen please
    speak with your building principal. See Missing & Damaged for more information.

    7) Can my student personalize the device?
    Non-permanent superficial damage like stickers will be allowed. Permanent marker or etching is not. Do‌ ‌not‌ ‌disturb‌ ‌or‌ ‌modify‌ ‌the‌ ‌back‌ ‌of‌ ‌the‌ ‌device.‌ ‌The‌ ‌Tech‌ ‌Department‌ ‌needs‌ ‌to‌ be‌ able to see‌ ‌the barcodes‌ ‌and‌ ‌device‌ ‌information‌ ‌tags.‌ Families may choose to use a personal case as long as device information is still accessible and the case is easy to remove as needed.

    8) How will students identify their Chromebook?
    Each Chromebook has a unique asset tag (“Property of”) that we use to assign the Chromebook to the student. We also print and label students names on the back of the devices.

    9) Will‌ ‌my‌ ‌home‌ ‌internet‌ ‌be‌ ‌filtered‌ when using an EWSD ‌Chromebook?‌
    Not‌ ‌by‌ ‌the‌ ‌District.‌ ‌Students ‌are‌ ‌permitted‌ ‌to‌ ‌connect‌ ‌to‌ ‌wireless‌ ‌networks‌ ‌outside‌ ‌of‌ ‌the‌ ‌district. ‌Parents‌ ‌can‌ ‌filter‌ ‌their‌ ‌home‌ ‌internet‌ ‌using‌ ‌parental‌ ‌controls‌ ‌on‌ ‌the‌ir ‌wireless‌ ‌router.‌ ‌At‌ ‌school,‌ ‌EWSD‌ ‌utilizes‌ ‌a‌ ‌filter‌ ‌which‌ ‌allows‌ ‌us‌ ‌to‌ ‌filter/monitor‌ ‌internet‌ ‌content‌ ‌on‌ ‌the‌ ‌Chromebook‌ ‌which‌ ‌meets‌ ‌the‌ ‌Children’s‌‌ ‌Internet‌ ‌Protection‌ ‌Act‌ ‌requirements. Click here for more information on your home connectivity.

    10) Will students be able to keep their Chromebook when they graduate?
    To‌ ‌encourage‌ ‌students‌ ‌to‌ ‌take‌ ‌care‌ ‌of‌ ‌their‌ ‌Chromebook‌,‌ ‌students will have the ability to keep their device when they graduate from EHS if the device is four years old.‌ All EHS graduates in class of 2023 and beyond will have the ability to keep their Chromebook, providing the budget can support this option.

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